It isn’t often that I complain. Ok, maybe I complain a lot – but if I do, it is because things that should work simply don’t and there is no excuse for it.
In November of last year, I paid $100 to upgrade my Logos 1.2 for Mac and 3.0 for PC to the much-hyped Logos 4. The hype was that for the first time, we would have a universal system that maintained information and resources across all platforms. It even had a mobile version of iPhone which I thought was pretty cool.
After I laid down the cash and started my downloads, I discovered something Logos had forgotten to tell us. (Well, technically it was on the webpage but not in the most obvious place at the time – an error they have since corrected to their credit.) The little bit of information? Logos 4 Mac was nowhere near complete. In fact, it was not even close to done – as in Alpha 2! They’d only just begun working on it.
When I asked someone at Logos about it, they explained that they had decided to release both versions when the PC version was ready knowing that the Mac version was barely operational. And I mean barely operational – not even the settings page is available. It was not even at a level where you would let other developers see it.
Every couple of weeks, they would have an update which took all night to re-index. It was a nightmare – sucking resources and dragging me through the cybermuck. And then it would start up and be buggy with missing features and unreliable interface. Worst of all, there is no note feature! What is the use of a Bible software that does not allow you to make notes on the text?
Ok, so I uninstalled the worthless piece of junk and figured they would take care of things.
Here we are in May, seven months since their initial ‘rollout’ and they’re on Alpha 19! Logos continues to hype their product; continues to tell users to download it. I’m downloading it once more, watching my computer do the binary equivalent of cursing the software manufacturer; and I’m still not happy.
I have the PC version on a virtual machine on my Mac. It is actually pretty sweet. I have the iPhone version on my iPod and with the exception of its almost complete reliance on the internet (fixed in version 1.2.2), it’s not bad for quick research although it also has no note feature (are they note-aphobic?).
Normally, I would not warn people about the behavior of software companies. After all, let’s face it – they all charge exorbitant amounts of money for things – but this really gets my goat. Someone somewhere in Logos make the stupid move to release an Alpha for general consumption which probably SLOWED progress on the program rather than accelerate it.
So, if you use a Mac – don’t waste your money. Logos has doubled their Mac development team because of the multitude of upset consumers waiting for a product that Logos said existed and doesn’t.
I will say that because the interface is completely different, you are able to run Logos for Mac 1.2 even if you have Logos 4 Mac installed. That is nice, although 1.2 never did have all the features of Logos 3.0 for PC.
And yes, the numbering system is very confusing:
- Logos Bible Software was the original 16-bit program
- Logos 2.0 was the second iteration, a powerful 32-bit expandable system
- Libronix Digital Library System was Logos 3.0
- Libronix Digital Library System for Mac is Logos for Mac 1.0-1.2
- Logos 4 is version 4.0-4.0d for PC
- Logos 4 Mac is technically version 2.0 for the Mac but they have renumerated it as version 4.0 (well, they will)